About Chapters Indigo
Chapters is Canada’s largest bookstore! Find the top selection of bestsellers, kids books, teen novels, fiction, history, cooking, self-help and more! Get reading right away with a downloadable Kobo eBook.
Not only does Chapters sell books, but they also have a wide selection of home décor, stationery, electronics, toys and fashion.
Chapters Newsletter Discount
Join the Chapters newsletter and get an extra 10% off your next online purchase of $50 or more. Once you sign up you’ll be emailed a unique discount code to use.
By signing up you’ll also be the first to know about upcoming sales and new releases.
Chapters Indigo Free shipping
Once you join the free Plum Rewards program, you can get access to free shipping on any book order, with no minimum purchase.
Non-members can always get pick up their order at any store for free and shipped to their home for free with a $25 or more order value.
Chapters Plum Rewards
Joining the free Chapters Plum Rewards program gets you access to these perks:
- Earn 5 points for every dollar spent
- Extra plum point promotions on certain items
- Bonus points events 4 times a year
- Bonus rewards on your birthday
- Get invites to exclusive events and sneak-peek promos
Chapters Return Policy
Most items can be returned to Chapters within 30 days for a full refund under their return policy. The only exception will be items marked as final sale.
To return your order, either bring it to a store near you or return it through Canada Post. When you login to your account, you can select return and print out a free return label. Once they get the item back, you’ll get refunded.
Chapters Customer Service
Here’s how to get in contact with Chapters customer service:
- Chapters Indigo customer service phone number: 1-833-463-4461
- Chapters online email form
Their team is available every day from 9 am to midnight EST.
How to Apply a Chapters Promo Code
Eager to see those savings in your Chapters.Indigo.ca cart? We get it! Copy the code from this page. Once you're ready to checkout, click on the cart icon at the top right-hand corner of your page. Review your order and paste your coupon code into the box marked " Have a coupon code or bonus card?" Click "Apply"!