Wayfair Returns Policy

You can return anything you buy at Wayfair.ca for free within in 30 days of purchase! Returns are free and they can pick up your order at home in needed. The 30-day period is extended to 100 days for mattresses, 90 days for wedding registry gifts, and January 31st for purchases made over the holidays. Unfortunately, clearance items are ineligible for returns at Wayfair.

All you have to do is log into your account, click "return items", and follow the steps on the page.

Wayfair Help Service

Need help with your order? The first place to check is the Help Center, which answers frequently asked questions about accounts, shipping, billing, the Wayfair return policy, and more. If you can’t find your answer there, contact the team at (800) 508-1737. To reach them online, contact them through their email address online.

Wayfair Shipping Policy

You can get your Wayfair.ca order shipped to any Canada address (international delivery unavailable) with 5 to 10-day Ground Shipping or 2-day Express Shipping. For large parcels (like Wayfair sofas, Wayfair mirrors, and Wayfair patio furniture), you can get your order delivered to your curb, front door, or a room in your house. Prices start at $8.99, but orders over $75 ship for free. You may also be able to get free shipping on a lower priced order with a Wayfair Canada coupon. Note that deliveries can’t be made on weekends or to P.O. boxes, and remote areas carry a shipping surcharge.