The Best Buy Canada Return Policy

If you are returning your item in store, you must bring:

• Your receipt
• The item in it's original packaging with everything it came with inside
• The original method you used to pay for the item
• Valid photo ID

If you are returning your purchase by mail, you must call 1-866-237-8289 or contact Best Buy through their contact page in order to receive a Return Merchandise Authorization numbers (RMA).

You need to have a RMA to return orders by mail. RMAs are valid for 14 days.

The Best Buy return time and price varies per product category. If you want to see information about how to return your specific product, click here.

Best Buy Canada Price Match - is your item eligible?

You can get a price match if your item meets these requirements:

• It has to be the exact brand and have the exact same model number
• The price has to be in Canadian dollars including all shipping costs and other charges
• The item has to be sold and shipped by and a retailer and authorized dealer in Canada
• Your item has to be in stock and not apart of a limited time offer
• The price can't be lower because of an advertising mistake

For more specific information on the Best Buy price match policy, click here.

Best Buy Canada Hours

• Monday to Saturday: 10 am - 9 pm
• Sunday: 10 am - 6 pm

Their store hours to vary per store, so use the Best Buy Canada store locator tool to find out the hours of the store closest to you.

The Best Buy Canada Credit Card

You can pay not interest on your purchase for up to 36 months with the Best Buy credit card financing plan. Click here to read all about it.

Best Buy Customer Service Canada

Best Buy phone number: 1-866-BEST-BUY (1-866-237-8289)

Phone them at the number above or fill out this email form.

How to use a Best Buy Promo Code

Once you've found a great Best Buy coupon code, the savings are a few quick clicks away. Here's how to apply your code on the Best Buy website:

• Select the deal you'd like to use from this page and copy the revealed code.
• Head over to Bestbuy.ca and start placing your items into your online cart.
• When you're done shopping, click on the shopping cart icon to open your cart summary.
• Check over your order. Under your order total, click on the "Add a promotional code" link.
• Paste your code into the field and click "Apply".