Book Outlet Shipping

The Book Outlet free shipping offer is available anywhere in Canada for orders totalling $45 or more. Alternatively, when you use Book Outlet promo codes, you can choose Priority shipping (items will arrive within 2-4 days), through UPS Ground or Xpresspost. 

Those in Ontario can also decide on a store pickup when they redeem a Book Outlet Canada coupon code. Items should be in stock within 1-2 days. International shipping is available, both to the USA and Europe.

Contact the Book Outlet Customer Service Team

You can get in touch with Book Outlet customer service by calling 905-641-4581. Lines should be available from 9:00-19:00 6 days a week (the store is closed on Sundays). 

The company warehouse can also be reached at: 1-888-402-7323 (8:30-19:00 Mon-Thurs, 8:30-17:00 Fri). Alternatively, shoppers with a Book Outlet service enquiry can email the company at: [email protected]

Book Outlet Returns

Under the Book Outlet returns policy, you can send back items ordered online within 30 days of receiving them, for either an exchange or store credit. To make a return, contact Customer Service to create a Service Inquiry.  This process applies to all books, including purchases via Book Outlet promo codes.

If items are damaged, the 110% guarantee may apply. In this case, you will receive a replacement copy and 10% of the purchase price.

Applying Your Book Outlet Coupon

Redeeming your Book Outlet coupon code is easy. Click on the active Book Outlet coupon you'd like to use and copy the revealed savings code. When you're ready to checkout, click on the cart icon at the top, right-hand corner of your screen to open the cart summary page. Paste your code into the coupon box and click " Apply".