June 2

PC Plus Points: How It Works

Posted by on June 2, 2013 at 3:00 PM

PC Plus Points: How It Works

I was at Loblaws this week and noticed the sign for their new points system. I sort of ignored it, but then at the cash this time when I bought my groceries, the cashier explained it to me and I think it is a really great program!

I normally shop at Loblaws, No Frills or the Superstore, which are all affiliated under the Loblaws brand. At the current time, the PC Plus point system is only available at Loblaws, but will be expanding eventually to the other affiliated stores. The system is a lot like the Optimum Point system that Shoppers Drug Mart has, with points earned for what you buy.

Get your card in-store, or download the PC Plus app to your phone. Online you can find your current offers, which you need to load to your card, by simply clicking “load to my card”. There is also a recipe database that is totally simple to use and you can add a grocery list, which is even organized by department. That is much more organized than I am! As the system gets to know you, it will show you your frequently shopped for items and tailor the offers to you. For example, if you purchase a lot of organic items like I do, it will start offering more points on organic foods. This means that you’ll earn the points on the foods and items you actually do buy, instead of ones they suggest you buy. I think this is amazing, considering I find many of the coupons and offers out there are often for commercial and processed items I try to steer clear of, while I pay a huge expense for my organic and lesser-known brands.

Once you’ve registered your card and loaded your offers, shop in-store and you’ll see the offers available for certain items if you buy that item. At the checkout you’ll show your card or your app, and your points will be loaded. One thousand points is equal to $1, and you can redeem when you hit a certain amount, saving lots of money on your groceries. This is better than the current PC points program because you don’t need to switch your banking or credit card over. You just need to sign up for FREE!

From one shopping trip, I already have over 2,000 points. I wasn’t tailoring my shopping to the points reward system and only got rewarded on in-store offers. This week, some of my current offers include 300 points for buying strawberries (which I usually buy this time of year) and 200 points for every $1 I spend on oranges. If I was more serious and paid attention to current offers, I could probably get up to about 4000 points per shopping trip, meaning in about a month I’d save $20 just for collecting points on things I already buy.

(Expiry: Unknown)

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56 Comments to “PC Plus Points: How It Works”

  1. Krista White says:

    Great info thanks Eva!

  2. Christina Murray says:

    My No Frills in Shelburne would not accept.

  3. Eva Webster says:

    Yes, it is only Loblaw right now.

  4. I want to sign in the pcplus and every time it says I don’t have the right email address or the right password.I had them for years… .So I don’t know what else I can do.I won’t change my email address nor the password.I want to keep them.So I guess I won’t be able to join in…Sorry!

  5. Lynn says:

    Do you have to “load your card” to get points or do you automatically get them at the checkout? Not everyone has a computer.

    • Super Dave says:

      No, you just have to know what products are associated with the current points offers. For instance, if Glad Garbage Bags are offering 200 points per package and you buy Glad Garbage Bags, you present your card at the checkout, and 200 points will be credited to your account.

      But you do need a computer, for the most part, to get the points offers. Some are advertised “in-store”, but others will be sent to you as “personalized” offers on your computer or smartphone.

  6. Louis B says:

    What I don’t understand is where are the points stored? Cashier activated my card then proceeded with my order, When done it shows on the receipt the points I earned, but the card is not swiped again so where are the points stored? I am guessing that the card will be swiped “after” purchases once it’s activated and the points are stored on the card but the first time its used and not activated it’s different. In my case this card will be rewarding, In just one visit I received 22650 points! It was spend $20.00 in produce and receive 5000 points, In my case I buy that much anyways. (So $5.00 off for next trip) This will work for some people, But it’s also indimidating for others to buy stuff for the points.

  7. Eva Webster says:

    Yes you swipe your card after each purchase, but you do have to activate online with your information I believe. I do shop with the points in mind, but after a while you get personalized offers based on what you’ve bought so you just buy your regular items mostly! You can’t beat being rewarded for buying food you eat anyway.

  8. Dianne Holmstrom says:

    I got the PC plus card yesterday. I thought I had registered correctly but did not receive an e-mail today so I re-registered and it said it was verifiying my information and no other message did I see. No e-mail has come and when I try to sign into my account, it says “email not correct”. Please let me know what is wrong or I will just give up.

    • Carmen says:

      call in? or check your spam inbox?

      • Sandi says:

        I had to send an email to them to let them know I had not received my confirmation email from them. They sent the confirmation email right away and now I am registered. Just a few bumps in the set up of a new program that’s all.

  9. Cathy Burkhard says:

    I tried to register my card using my gmail account and it didn’t work. I switched to my outlook account and it worked fine. I’m very glad they have come out with this card Superstore is where I shop for groceries.

  10. Julia Jean-Marie says:

    When I received my pcplus.ca card I was told it was good for No Fills, Zehrs and Independent. No Frills refused to accept my card. Which stores do honour this pcplus.ca card?

  11. Eva Webster says:

    No Frills does not, but I believe the others do and just have been put on the plan.

  12. Alice says:

    When I got my PC MasterCard, I also got one for my husband. I have registered for my PC-Plus card, but, when I try to register my husband’s PC MasterCard on the same PC-Plus card # as mine, it won’t let me. It says that card has already been registered. Does my husband and I have to use the same PC-Card? It would be very inconvenient to have to give him the card every time he goes to the grocery store and then return it to me? Help?

    • Eva Webster says:

      I’m not sure about that. You should contact the store directly.

      • Alice says:

        I talked to 2 different people at the store I shop at today, and I received 2 different answers. I was told by the lady going around the store to sign you up onto a PC card that you don’t have to show your PC-Plus card when making a purchase if you have already linked it up to your PC-card. The second person I talked to was the cashier when she asked me for my PC-plus card when I made the purchase. She said yes, I have to produce it when making a purchase. So now I’m back to how does my husband use this same PC-Plus # when we only have 1 card? Anyone out there have 2 PC Financial cards for 1 family and a PC-Plus card? How are you both getting the PC-Plus points? Anyone???

        • Sam says:

          I read on on the pcplus site that you can register multiple cards on one account. So in theory your husband can get a pcplus card register it with his mastercard and you then can link the two cards together.

          • Alice says:

            O.K. here’s what I’ve learned from PC PLUS MEMBERSERCICES. For those of us that have 2 PC-Financial Cards that are already linked together, only 1 PC-Plus card is needed. When you register THAT 1 PC-PLUS card it auto. links up the 2nd PC-Financial card. So both cards are now linked to 1 PC-Plus card. Once you get to the checkout, BEFORE your transaction starts, THE CASHIER IS TO SWIPE your PC Financial card, ( remember, you’re already linked to the PC-Plus) this is to record your PC-Plus points. At the end of your grocery checkout, YOU, swipe/insert/tap your PC-Financial to pay for your groceries. There is no need to show your PC-Plus card. Hope this info help anyone else out there trying to get information.

        • Loo says:

          I got a pair of key ring tabs and one wallet card with my pc card..so the three people in the house can each have a card.

  13. Em says:

    Hello,

    I have activated my account online, as per instructions and I have not rec’d the confirmation e-mail. Yes, I have checked my junk file and it’s not there either. Can you help>?

    Thanks,

    • Alice says:

      Hi Em, The same thing happened to me. Phone the help line, you’ll have to wait a long time to get thru, but, they will help get the e-mail to you quickly.

  14. Tara says:

    My Superstore ran out of PC plus cards! So I have to ‘check back another day.’ Anyone have that issue yet?

  15. Bob says:

    Tried to register this morning..Multiple times. Very frustrating to say the least. Tried to register by phone..Can’t be done..Very Sad for a Billion dollar Company to treat customers in this fashion. I think I will switch to a Sobey’s card..Less aggravation,

  16. snooky says:

    They are having problems with this program in new glasgow , n.s. My card is registerted and at the cashier it says that it is not. Where’s Ed Snowden when you need him? chuckle

  17. wendy says:

    I have tried multiple times to register my card,and it says its not working at this time, what a pain,when this first came out we received a letter to sign up now, and receive 20,000,so much for that !

  18. Corinna says:

    I just wanted to say that this program is much better than the former banking system. Points accumulate much faster. I have used the card only seven times and have enough to redeem 50 dollars worth of groceries. The pc mastercard can only be registered by the person who is named on the bill, but if there are two cards associated with the account, both should be able to earn the points.Also the minimum redemption is 20 dollars.

  19. Alice says:

    Make sure you check you receipt for your PC-Plus points when buying from your weekly specials. When I got home today and checked, I was 2000 points short! I’ve e-mailed them with this information. But, who knows if I’ll ever get a response.

  20. Debbie says:

    I will be shopping in Windsor, Ontario once or twice a year to visit…I always buy a full grocery order each time. Do any of your stores there accept my new pcplus card?

  21. Elsie Petch says:

    I would like to join.
    I have a PC financial Master card.
    I am intimidated by all the comments of foks who can’t load the app.
    Is there some straightforward way of communicating.
    For example could I be informed via email
    Thanks

  22. Jan says:

    I have tried numerous times to register in order to get the points which the cashier told me closes on Friday.
    The computer will not accept my e-mail address. very frustrating.

  23. John says:

    Louise… most people have a problem with registering due to the fact that they dont pay attention to the terms and references on the left side of the form. You have to check those off saying that you read their terms and conditions. If you dont show those ticked off, you will get an incorrect email or passsword error.

  24. katy Hass says:

    why is pc makeing customers work so hard for points the web site does not work i sit in Q waiting for help instead of making dinner if I have this much trouble how would my 85 year old mother figure it out I tell you she wont so NO POINTS for her this a way to get our email address and try to sell to customers SHAME on PC surely a company of this size can think of another way to reward customers without tricking us once again I ask how will my special needs son work this out hmmmmmmmm he wont no points for him

  25. Dave says:

    Remember when stores just adjusted prices without all these games? Don’t we all need just one more hunk of plastic to tote around – or one more thing to “join”.

  26. i cannot register my pc plus card number

  27. Shina says:

    i am trying to join with my pc plus card and it says i may aready be member and when i go to put in the email id it says not a member. urgh!
    so frustrating and I am an employee there!!

  28. Eva Webster says:

    I’m sorry everyone is having so much trouble! I’ve redeemed $90 worth in the last few months, plus I’m going to have another $40 to redeem next week. I hope everyone can get it figured out, this is a real money saver.

  29. Lynn says:

    I am in Nova Scotia and this program was rolled out a few weeks ago. I have found the lack of good information missing – and I see that I am not the only one. I signed up a few days ago with my MasterCard and was informed I should receive confirmation shortly; but still waiting. After spending quite some time in cue on the phone, I was informed that it would take 5 – 7 days to receive confirmation, as there are some “technical” problems AND I cannot redeem my $50 until confirmation is received. This does not sound like a very competent way to roll out a new program. I have been a PC customer for years – groceries, bank accounts, etc. and
    until now I was a happy customer….NO LONGER THE CASE! Can’t understand why the Company isn’t posting this info on the web site so that people are kept informed and up to date. I received apologies from the phone representative; but would have been much happier to see the information about technical problems, etc. on the web site – which I am sure would have cut down on the large volume of phone calls being received. Come on PC – keep your customers advised; and although we might not be happy, at least we would know there are problems with the system and that they are being resolved (hopefully)!

  30. Diane says:

    have been trying to register to join PC plus…i received the email but when i clicked on confirm, that site is no longer valid and says to contact member services…i cannot find a phone number anywhere…any one can help? thanks

    • Alice says:

      Hi Diane, You probably have already found the phone # you were looking for, but, here it is in case anyone else might need it. 1-855-672-7587.

  31. Gillian says:

    I’m sad because they make it sound like you earn points for shopping with them but there are very few items you actually earn points for

  32. melnychuk says:

    As aggravating as a government site…no response from e-mail and the phone tells you average wait time 3 min,1min,3 min and keeps cycling after 15 min. i quit!!! Absolute FRUSTRATION!!!!

  33. Carleen says:

    Am I supposed to get points for the amount of money I spent like I do at Sobeys, Shoppers Drug Mart and Canadian Tire? Or just on the so called “preferred items”. I’ve been stuck at 11,900 points since early December and must have spent somewhere between $200 and $300. In fact I did buy some pies that were tagged at 2000 points each… got them for the homeless shelter’s Christmas dinner… no jump in my points.

    It seems to be very complicated when it doesn’t have to be…spend the money, get a few points.. simple!!

  34. Bonnie Thew says:

    when I sign in the site says I am registered, but my points are not changing and the cashiers tell me that the card is not registered. I called the 800 number spoke to someone then recieved an email and it says I am registered and yet nothing has changed. Well I shop at least 3 times a week in our independent Grocers and I will not shop there again I will drive 13 miles to the Sobey’s because their point card works, I am also cancelling my PC banking account and credit card.

  35. Larry T says:

    I understand the frustration of folks trying to get registered. There are a few glitches in their registration system which I know they’re working on. Most people don’t check the “accept terms and conditions” checkbox on the online registration form and if you forget to do that the registration system seems to go into some sort of error loop. Just start over.
    It’s not like Sobeys points or Shoppers Drug Mart points where you get points on everything you buy. It’s more of a targeted points system where, once it gets to know your shopping habits, it will provide you with great savings (points) on items you buy regularly.
    I use my PC-points phone app while shopping and it automatically sets up points for some of the things I normally buy. When I check out I just scan the barcode on the phone app and my receipt shows all the points I accumulated. I’ve also linked my points account to my Presidents Choice MasterCard.
    Since Zehrs is my regular shopping spot, it’s a great system for me.
    If you’re having trouble, contact 1-855-627-7587.

  36. marie says:

    today i was shopping at your store with my plus card i bought everything to accumalate points like yoplait yougurt 500 for 1000 pts i bought everthing on the list and i did not received one point. thanks for nothing

  37. GEZ says:

    Means that you forgot to load the offers – I did the same thing today, don’t think there is any recourse…my fault in any case.

  38. Gloria says:

    so when will no rills be part of the programme? I see all of the other affiliates are included even the valu brand store.

  39. CS says:

    Fortunately, Walmart is rolling out more stores, now we have more competition

  40. On Mar. 08.2014…I got the points for the cucumber..300..but I did not get the points for the Danone Yogurt as advertised on..load up your card..nor the hamburger…why…Tks..

  41. jenn says:

    I love this program – but I can see how if someone isnt computer or smart phome savy it could be difficult to use. I have found if you dont track it yourself sometimes offers fail to be counted (last week my offers were loaded – showed on my bill but still never showed in my account), but customer service usually fixes it quickly. I like to save my points and then stock up on meat – Ive saved about $200 thus far.

  42. Hmm says:

    Program and app is a complete joke. Nothing works as it should. I got an error message saying that I can’t use the app because it is registered to another PC Plus account. Like WTF? Try to reach customer service is like trying to find Flight MH370.
    Both website and their network are horrific. There is no method of logging in by card number.

    When you are reached by Customer Service, they will leave you terribly frustrated. I had to escalate my concerns to a SENIOR manager. He agreed mistakes were made and he awarded me 40K points. However, I can’t now earn any more points until I find out what’s going on with my account. It’s a really gong show at Loblaws with this program!

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