Comments on: Chapters Indigo Coupon: $5 Discount In-Store!

By: Wynn

Wynn — Thu, 03 Dec 2009 03:50:27 +0000

They are now giving out $10 gift card if you complain. I guess it is just like the $5 coupon, they wont last long if they see too many people complaining.

By: Davy

Davy — Wed, 02 Dec 2009 18:18:50 +0000

Poor Chapters!!!!
Poor marketing plan!!! I can’t believe Chapters did this.

By: mg

mg — Wed, 02 Dec 2009 03:38:53 +0000

I went today and they weren’t honouring them. This was the Metrotown location. Guess who is not getting my business for a very long time!!
very poor business ethics

By: Winnie chen

Winnie chen — Wed, 02 Dec 2009 03:22:35 +0000

It is bad that Chapters left it to the store level to decide if they honor the coupon. I went to the Chapters on #3 Road Richmond (BC) and I saw the manager Randy let some people use it (i dunno what is the line, maybe those people bought more?) but not all. I am going to complain as i think this is discrimating. Chapters was wrong in giving out an invalid coupon and giving their staff too much power. This is furious – first wasted my efforts to go down and then saw this discrimating act.

By: Shayne

Shayne — Wed, 02 Dec 2009 00:38:38 +0000

I used it yesterday, and the guy didnt even know how to put the discount in. His brain did not comprehend that $5 off a purchase of $4.75 would make the item free. (which was terrible quality, anyways.) It was just a small gift bag with snowmen. Looks really nice, but 2 minutes later the handle broke None the less, a great freebie! At least I didn’t waste my money

By: Natalie

Natalie — Tue, 01 Dec 2009 20:53:03 +0000

A friend went to the same store I did earlier today and they applied her coupon. Grrrr!

By: Natalie

Natalie — Tue, 01 Dec 2009 19:29:49 +0000

Yes, they were quick to point out this little disclaimer to me.

By: Natalie

Natalie — Tue, 01 Dec 2009 19:28:38 +0000

They aren’t honouring this coupon anymore
Something about fraud… They stopped accepting it at the end of day yesterday.

By: Teresa

Teresa — Tue, 01 Dec 2009 19:10:14 +0000

I used this coupon last night with no problem at Chapters in West Edmonton on 170st & stonyplain. Will try again tonight and see if they say it’s been cancelled.

By: A. Silva

A. Silva — Tue, 01 Dec 2009 18:08:05 +0000

I went to a store in downtown Toronto today and they refused the coupon as well. I guess next time I will need to go on the first day of the event!

By: Anna

Anna — Tue, 01 Dec 2009 15:20:42 +0000

This isn’t very good customer service. They have set a specific 3 day period on the coupon, so they should honor it during that time.

But in the very last line of the small print, they remembered to include “We can cancel this offer at any time”… so I guess they’re in the right.

By: Bekah

Bekah — Tue, 01 Dec 2009 05:55:27 +0000

The Chapter’s in Coquitlam, BC also refused to honor it today and said they have “discontinued” it. My friend went to the same location and they accepted it yesterday!

By: Avigayil

Avigayil — Tue, 01 Dec 2009 03:48:45 +0000

I got refused, thy said that they ‘send the coupon out by mistake’ and refused to honour it at Indigo in Edmonton. Happened to my boyfriend as well.

By: Brian

Brian — Tue, 01 Dec 2009 01:21:12 +0000

I went to a Chapters this afternoon and they took the coupon from me and said the offer had been “cancelled” – what a joke! Is this legal of them??

By: nath

nath — Mon, 30 Nov 2009 23:37:00 +0000

Went today to use the coupon and was told that they got a call from head office telling them not to accept the coupon anymore. I was in Montreal (Qc), so I don’t know for the other provinces.

By: Jajabink

Jajabink — Mon, 30 Nov 2009 22:12:05 +0000

Yes, it is legit. I just used it yesterday at Chapters. No minimum required.
I will print another one and go back to use it again.

By: Anna

Anna — Mon, 30 Nov 2009 20:51:31 +0000

Oh, and I managed to use this coupon yesterday too

By: Anna

Anna — Mon, 30 Nov 2009 20:47:56 +0000

Thanks guys, I have updated the post

By: Caroline

Caroline — Mon, 30 Nov 2009 19:42:57 +0000

people can use the coupon as many times as you want, as long as they have multiple copies

By: S J

S J — Mon, 30 Nov 2009 04:22:10 +0000

this is legit. you can use as many as you want but in diffrent transactions, cause coupon dosent says one per person it says one per transaction. I used it twice today.

By: joy

joy — Mon, 30 Nov 2009 02:13:55 +0000

I just looked and I have a coupon in my inbox but it has a min. spend of $30. It does look like a unique code.

By: anna

anna — Sun, 29 Nov 2009 23:02:15 +0000

that’s fantastic!
has anyone tried using it yet? it looks like unique coupon, that’s why…

By: Avigayil

Avigayil — Sun, 29 Nov 2009 21:21:24 +0000

Wow. I know some $10 that just became 50% off… lol

By: becci

becci — Sun, 29 Nov 2009 17:53:44 +0000

Great, thanks! I’m going down there today.

@ joy: Why else do we save money if not to spend it elsewhere?!

By: joy

joy — Sun, 29 Nov 2009 16:31:10 +0000

You could probably use more than one if you made a few trips. Go to Starbucks have a coffee and come back. Oh wait, I guess you would use the $5 you saved. But at least you would have a good cup off coffee!

By: shayne

shayne — Sun, 29 Nov 2009 13:30:45 +0000

WOW! No minimum spend! Such great deals lately!